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Stunningly beautiful location, lousy service given the high price. - Stunningly beautiful. The hotel is located in front of the sea in a colonial style villa with a garden and old world furnishings and beautiful artwork. Our suite... Read More was spacious and had an enormous terrace overlooking the pool and the sea where we had breakfast each morning. Unfortunately, the level of the service was not at the standard one would expect from such a facility. There was hardly ever someone at reception. Usually the receptionist could be seen roaming the garden on her cell phone. One always had to ask for beach towel since the bin labeled “clean beach towels” was always empty. Surprisingly there was no turndown service in the evening which meant we had to lower 5 or 6 blinds on the doors to the terrace. This was complicated by the fact that some of the blinds were in disrepair. The price for a massage was $50 on the villa website but $63 in the in-room brochure and an espresso cost $12. We asked if we could keep our room until 1PM instead of 12 noon and were told that the latest was 12:30. We left the room at 12:30 and sat in the lobby waiting for the receptionist to appear 20 minutes later and send someone to get our bags. Clearly there was no urgency to make up the room.
I5905CYcaroliner
February 27, 2024 -
Unforgettable - I had an absolutely wonderful stay here! The hospitality provided was top-notch, making me feel like a valued guest from the moment I arrived. The attention to detail throughout the... Read More villa was remarkable, showcasing a level of care and thoughtfulness that truly enhanced the experience. And the views... oh my! Waking up to the stunning vistas of the beach every morning was a dream come true. I can't recommend this place enough for anyone seeking a luxurious and rejuvenating getaway
Udam D
August 28, 2023 -
The first thing that struck me about Eraeliya villas & Gardens was the breathtaking natural beauty that surrounded us. The scenery was nothing short of spectacular, with lush greenery, crystal-clear... Read More waters, and picturesque landscapes at every turn. Whether you're a nature enthusiast or simply looking for a peaceful escape from the hustle and bustle of everyday life, this place has it all.
Accommodations at EraEliya were top-notch. We stayed in a Samaya Villa and it was not only clean and comfortable but also thoughtfully designed with all the modern amenities one could ask for. The views from our room were postcard-worthy, and we felt completely immersed in the beauty of the surroundings
Also I should mention Pramith- Butler who severed us gave us a great service, and was very active and kind hearted and very attentive to his work. He never fails to fulfill our needs on time without failing- Kudos to Pramith, keep up the great service.Varunika S
September 4, 2023 -
Paradise - Lovely site , busy this time with a few children which the pool and garden are unsafe for . Lovely food friendly accommodating staff as always. Rooms spacious.Weather was appalling... Read More but it was still beautiful and-very tropical. Sadly being encroached by more out of keeping buildings
Lizabeth W
December 16, 2023 -
Amazing Experience - Amazing staff and always having a wonderful attitude.
Special appreciation for Pramith who went over and above to make my son taken care of.
The property was meticulously taken... Read More care of and so much more beautiful in real lifeRehan P
October 10, 2023 -
This is the best place we have ever stayed. Ever. We stayed here for 4 days at the beginning of our honeymoon, and then later on... Read More were booked at a 5 star hotel (Anantara Peace Haven). We literally left early from Anantara, despite the fact that it was non-refundable, and booked two additional nights at the Gardens.
The setting is absolutely beautiful, the dinner area overlooks the ocean, where you can see surfers and sunsets every night as you have curry and wine. The rooms are completely unique from one another with incredible attention to detail. And then we move to the service. The staff is small, and you get to know them by the end. I will miss them all. Dulshan the concierge is professional, relaxed, kind. Sandun, Rex, Dean, and Jayntha of the restaurant staff are always positive, attentive, and work extremely hard. The kitchen is wonderful with Sri Lankan and western dishes.
We are from the US, and its a long trip to Sri Lanka. However, if we come back, we will definitely be staying here again.N657NUpaulw
March 12, 2024 -
Wonderful - We really enjoyed our stay at Eraeliya villa. The place is beautiful and relaxing and the staff is super nice and accommodating. A big thank you to everyone who made... Read More our stay so special. tharaka and Dulshan at the front office, Dean, Sandun,Rex and Praneeth for their wonderful service and accommodating our requests. Hemantha, Damith and Hadhan of house keeping. Deemal, Shan and Kavinda for the wonderful meals served to us. The wonderful lady at the spa and last but not least shantha, bandu and Rasika for their tireless efforts in making our surroundings so beautiful.
Can’t wait to come again.Anushka1906
August 7, 2023 -
Unique and one of a kind - My first 3 nights in srilanka was spent in Weligama, a unique experience at Eraeliya hotel. Specifically in Alaya Suite. This suite offered an unparalleled panoramic view of the Indian... Read More Ocean, coupled with a private balcony that seemed like an extension of the horizon itself. The room's design was aesthetically pleasing, illustrating a perfect blend of modern comfort and traditional charm. we had the luxury to enjoy our breakfast at our own specified time and location. The freshness of the food and the variety on offer was commendable. And a special mention has to be given to the front desk reception staff - Thareka and Dulshan, their professionalism and attention to detail significantly enhanced our stay. It is safe to say that Eraeliya hotel is not just a place to lodge, but a unique experience that leaves lasting memories.
Omdoubi
January 23, 2024 -
A gem of a boutique hotel we found in Weligama - Eraeliya is a very fine beachfront boutique hotel. well maintained and the property looks stunning. We loved all 3 meals we had during our stay with them from Dinner to... Read More the next day's lunch it was lovely. They have a really nice menu with a good number of options to choose from. The staff was really friendly and they were so presentable and always wore a smile on their face. I had a lovely birthday with them and they made it special. Thanks to the team and keep up the good work.
735dili
August 28, 2023 -
We spent two wonderful weeks over this 2023 Christmas holidays and the 2024 new year. Exceptional experience. Gorgeous villas, lovely grounds, great reef break out front for surfing and... Read More a fantastic pool. Can't say enough positive things. Excellent service. All staff were too notch and Sandun was a standout - very elegant man and extremely gracious. He is very customer-oriented and charismatic - hopefully he will be the manager one day! The food was also amazing - the chef is a real star too, very talented with Western and local dishes alike. Highly recommended!
Sean123456777
January 4, 2024